Stay Motivated Apparel use Australia Post as our shipping method.
Once shipped – you will receive a tracking code which can be tracked at www.auspost.com.au/track
All packages are sent from Gold Coast, QLD, Australia.
Standard Parcel Postage Information:
Major Cities and Metro Areas – Up to 2 Business Days.
Regional 4-10 Business Days.
Express Postage Information:
To Major Cities and Metro Areas – next business day.
Regional 2 – 6 Business Days.
** Please Note:
These timeframes are only guidelines and are subject to Australia Post Handling. Once your item has been shipped – you will receive a tracking code which can be tracked at www.auspost.com.au/track.
All International Packages – Standard Shipping uses Australia Post eParcel Air Mail, once the package has arrived in your country it will be delivered through your local postal System. Shipping times may vary depending on the destination and customs, it could be anywhere from 5 days to 28 days – we’ve found the average time being 10 days.
All Express International Packages Stay Motivated Apparel use Australia Post eParcel International Courier. Shipping and Delivery times can vary due to customs but you can wait as little as 4 days! 🙂
If there is no one available at your given address to receive the order a delivery card will be left UNLESS you specify this in the “Notes” field in your check out – if that is your option, please ensure your package will be safe to leave unattended. Stay Motivated Apparel will not be held accountable for any stolen parcels.
Standard Delivery throughout Australia – $8 (per single product) + 1.50 per extra item
Express Delivery throughout Australia – $10 (per single product) + 1.50 per extra item
Standard Delivery to New Zealand – $11.50 (per single product) + 1.50 per extra item
Express Delivery to New Zealand – $15.50 (per single product) + 1.50 per extra item
Standard Delivery to every other country worldwide (excl AU & NZ) – $15.50 (per single product) + 1.50 per extra item
Express Delivery to every other country worldwide (excl AU & NZ) – $25.50 (per single product) + 1.50 per extra item
** If you are based in Gold Coast/Brisbane – we allow local pick up from Broadbeach, Gold Coast.
Common FAQ Questions:
When will I receive my order?
Orders are dispatched from our Stay Motivated Apparel Headquaters within 1-3 days – this is subject to items in stock. Our team will be in touch with you to inform you of any delays and when you can expect your order. For any questions, you can also contact us on email@example.com
I live in Gold Coast, can I come to the head quarters?
Please contact us on firstname.lastname@example.org to arrange time, subject to availability.
When you are buying garments from another country you will need to check with your local customs office in regards to what, if any, duty you may be liable for when the garments arrive.
As the receiver of the goods, you are the one who will be asked to pay the duty, not the sender. Different countries have different limits on the value of packages received from overseas.
Marking the package as a gift, etc, makes no difference. Duty is calculated on the declared value of the item regardless of what it is. Stay Motivated Apparel will not be held responsible for any customs delays in your country.